Privacy Policy

While accessing services through our official web page of Travlounge as well as the in-store services at each of our outlets, we are obliged to seek and store the personal credentials and info of our customers. This document is drafted for the kind information of our users on further details, storage purposes as well as the retraction regarding the same so as to ensure the strict confidentiality we maintain on preserving your privacy. We also do hereby welcome any sort of queries and clarifications you feel in need of.

Consent

By making use of the services provided by our website, you do hereby accord to our Privacy Policies and the terms mentioned within.

The Procedure of Data Collection

The list of personal data we are in need to offer the services set up in the app and the outlets, and the motive behind every data collection will be elucidated to you on the provision of the same.

Any direct contact of the user with the customer support team at Travlounge would also provide us with your contact info like mobile number, email address, name and address. This would also facilitate the storage of your message content inclusive of the attachments you send along with.

The signing-up procedure prior to the usage of the app will also let us collect the contact details, name and address of the user in a default manner.

The Consumption of Your Credentials and Data

The information and data of our customers/users would be used for the following purposes;

• To cater to the operations and maintenance of our websites and outlets
• Upgrade, customise and enhance our brand and web services
• To get to know the user experience of our website
• To conceptualise and implement advance features and modalities to our web/outlet services
• For marketing and advertising purposes
• To contact with you, cater timely customer support and take valuable feedback
• To defend you from any sort of fraudulent calls and interactions under the name of Travlounge

Log Files

Log Files are collected and preserved by theTravlounge website similar to the log file preservation done by any other companies or service providers. Service analytics is the major intention behind log file preservation. Internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks are some of the data accessible through the procedure. These pieces of info can’t lead to the identity revelation of the user. We do our web trend analysis, site administration, user movement tracking, and procedures like demographic info collection etc. through the data available from these log files.

Privacy Policies Concerning Advertising Partners

Examine the following section to understand the privacy policy of the advertising associations of Travlounge

Third-party ad services associated with Travlounge make use of the technologies such as cookies, JavaScript and Web Beacons in their advertisements that are directly sent to the browsers of Travlunge users. The advertisers would be able to acquire the IP address of the users by doing so. The details fetched through the process will enable the advertisers to customise and improvise the ads and ad categories that you might come across on different websites.

Travlounge hardly owns any authority over these third-party ad cookies or technologies.

Third-Party Privacy Policies

The privacy policies and conditions mentioned in the prior sections are solely related to the service and usage of the Travlounge web app and outlet services and don't concern the privacy policies of third-party advertisers. To know more about the policies of those ad servers, it is recommended to take a look at the privacy policies of the respective advertisers. Such policies may contain user-friendly options to customise ads for yourself. Browser websites can also help you with cookie management of respective ads.

Children’s Protection

Travlounge website and brand become extra particular about the cyber security of the children availing our services. For the same purpose, we encourage all parents and guardians to cooperate with us by monitoring, guiding and inspecting the activities of your wards on the website.

The users of the website falling under the age category of 13 years will not be subjected to any kind of data collection or data preservation initiated by the Travlounge brand. Being a parent/guardian you can also avail yourself the right to contact the company for the removal of personal info provided by your wards knowingly or unknowingly.